Frequently Asked Questions
Everything you need to know about our ethical fashion and seamless shopping experience.
Are all DR.VEGAN products 100% cruelty-free?
Yes, absolutely. Every item in our collection is crafted using high-quality synthetic and plant-based materials. We never use leather, wool, silk, or any other animal-derived components.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my vegan leather items?
To maintain the longevity of your items, we recommend wiping them down with a damp cloth and mild soap. Avoid prolonged exposure to direct sunlight and harsh chemicals.